Privacy Policy

Privacy Policy

Overview

DutchPosture (“we”, “us”, or “our”) is committed to protecting your personal data and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This policy applies to all visitors and customers of dutchposture.com.

Company name: DutchPosture
Company number: 16897316
Email: service@dutchposture.com
Phone: +31 6 2006 4405
Address: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom

1. Information We Collect

We collect personal data when you use our website, place an order, contact us, or otherwise interact with our services.

A. Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order details
  • Messages you send to us (such as support requests)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • Device and browser information
  • IP address
  • Pages visited and time spent on pages
  • Clicks and interactions
  • Cookies and similar tracking technologies

C. Payment Information

We do not store your payment details. All payments are securely processed by third-party payment providers such as:

  • Shopify Payments
  • PayPal (if enabled)

These providers process payment data according to their own privacy policies.

2. How We Use Your Information

We use your personal data only when there is a valid reason to do so, including:

  • Processing and delivering your orders
  • Managing your purchase history
  • Providing customer support
  • Sending order confirmations and delivery updates
  • Improving our website and services
  • Preventing fraud and misuse
  • Sending marketing emails, only if you have given consent

We never use your personal data for unrelated purposes without your consent.

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Contract: to process and deliver your order
  • Consent: for newsletters, cookies, and optional marketing
  • Legal obligation: to comply with tax and accounting laws
  • Legitimate interests: fraud prevention and website improvement

You may withdraw your consent at any time by contacting service@dutchposture.com.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure our website functions properly and to improve your experience.

Types of Cookies We Use

  • Strictly necessary cookies – essential for website functionality
  • Analytics cookies – to understand website performance
  • Preference cookies – to remember your settings
  • Marketing cookies – for personalised advertising (only with consent)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Sharing & Third Parties

We do not sell your personal data. We only share it with trusted third parties necessary to operate our business.

A. E-commerce Platform

  • Shopify International Ltd.

B. Payment Providers

  • Shopify Payments
  • PayPal (if enabled)

C. Shipping Partners

  • PostNL
  • DHL
  • DPD

D. Analytics & Marketing Tools

  • Google Analytics
  • Meta / Facebook Pixel (if used)
  • Email marketing platforms (such as Shopify Email, Klaviyo, or Mailchimp)

All partners are bound by confidentiality and data protection agreements.

6. International Data Transfers

Some of our service providers are located outside the European Economic Area. Where applicable, data transfers are protected using:

  • Standard Contractual Clauses (SCCs)
  • Other GDPR-compliant safeguards

7. Data Retention

We retain personal data only as long as necessary:

  • Order and invoice data: as required by applicable tax laws
  • Customer support emails: up to 12 months
  • Marketing data: until you withdraw consent
  • Cookies: retention depends on cookie type

8. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at service@dutchposture.com. We aim to respond within 30 days.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

10. Security Measures

We use SSL encryption and industry-standard security measures to protect your data. Payment details are processed securely by third-party providers and are never stored on our servers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

13. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Dutch Posture Solutions LTD
Email: service@dutchposture.com
Phone: +31 6 2006 4405
Address: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom