Payment Policy
Payment Information
At DutchPosture, we aim to make the payment process simple, secure, and transparent. Below you’ll find everything you need to know about how payments work on our website.
Payment Process
When you are ready to purchase, add your items to the cart and click the cart icon in the top-right corner of the website.
From there, you will be guided to the checkout page, where you can:
- Review your selected items
- See the total order amount
- Choose your preferred payment method
- Complete your order within a few clicks
Accepted Payment Methods
DutchPosture currently accepts the following payment methods:
- iDEAL
- PayPal
- Google Pay
- MasterCard
- Visa
- Maestro
- Klarna
- American Express (AMEX)
Secure Transactions
All payments are processed in a secure environment using industry-standard security measures.
Extra protection with 3D Secure:
Where applicable, we use 3D Secure authentication. This may require you to confirm the transaction directly with your bank, adding an extra layer of protection to ensure the payment is authorised by you.
DutchPosture does not store your credit card details. All payment information is submitted directly to our payment providers and banks.
To help us verify and protect your order if needed, please ensure your contact details are accurate and up to date.
Billing Information
Please make sure that your billing information matches the details on your bank statement.
Incorrect or incomplete billing information may result in:
- Payment delays
- Additional verification requests
- Order cancellation if payment cannot be confirmed
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email.
This email includes:
- Your order number
- Item details
- Billing and shipping information
Please review this confirmation carefully and contact us immediately if you notice any errors or have questions about your order.
Payment Difficulties
If you experience issues during payment, we recommend the following:
- Check that your billing details are correct
- Ensure your payment method has sufficient funds or approval
- Try an alternative payment method if available
If problems persist, our support team is happy to assist you.
Contact Us
Dutch Posture Solutions LTD
Email: service@dutchposture.com
Phone: +31 6 2006 4405
Address: 82a James Carter Road, Mildenhall, IP28 7DE, United Kingdom
Business hours:
Monday–Friday: 09:00–20:00
Saturday–Sunday: 10:00–18:00